If you’re not familiar with Oakshott, here are a few hints and tips to help you navigate our site more easily. If you don't find the answer to your question here, please get in touch.  

Shop in your own currency - NEW

You can now use our selector to see product prices and select the currency that you'd like to be billed in. This means that the price you see is the price you pay ie no exchange charges are applied. The currency you choose will be stored for the next time you visit.

Exchange rates are refreshed twice a day based on the rates at XE.com.

Tax/duty/VAT

Our product prices are shown both with and without VAT (sales tax). VAT is not charged on shipments to countries outside the EU eg US, Canada, Australia, New Zealand, Switzerland etc.

VAT is charged at the current UK rate (20%) and is automatically applied to all shipments to countries within the European Union (EU).

 

When will my order be delivered?

We aim to dispatch orders received within 1-2 full working days of receipt and we ship daily worldwide. Normal services are shown on the Delivery & Returns page and every product page. It’s not unusual for customers to be surprised at how quickly their order arrives!

What is the cost of shipping?

Our charges for packaging and shipping are shown on the Delivery & Returns page and every product page.

What are ‘shot’ cottons?

Each colourway is achieved by selecting a base colour warp and marrying it with a complementary or contrasting weft thread. This produces our trademark ‘shot’ effect, when the colour appears to shimmer and change depending on how the light falls.

Many of our collections - Grayshott, Lakes, Lipari, Ruby Reds, Scandinavia and Sorbet - combine a single warp shade with a rainbow of weft threads. This makes it easy for you to mix, match and tone across the collection with complete confidence.

What are your care instructions? Can I wash the fabrics? Are they colourfast/will they bleed?

Every endeavour is made to ensure our fabrics are colourfast but this cannot be guaranteed. We recommend that our fabrics are dry cleaned or, if preferred, pre-washed only by hand at 30C. Do not machine wash. Do not tumble dry. Dark and light colours should be washed separately. Avoid optical whiteners and chlorine-based cleaning products. Towel dry and iron whilst damp. Allow for shrinkage of 3%-5%.

Most quilters do not pre-wash their fabrics prior to use but those who do, including Michael’s very fussy mother, have no problems with colour fastness.

Will the feel of the fabrics change? Will they go limp?

Our fabrics are ‘pure finished’ ie they don’t contain binders/wax/starch etc. The handle will therefore change very little when the fabric is worked. They may however fray slightly more than ‘finished’ fabrics and to minimise this, we recommend overlocking cut edges prior to washing.

Will the colour rub off on other fabrics eg clothes, furniture? Will they fade?

We use the best international quality reactive dyes because these provide the best results for light, washing and rubbing fastness.