If you’re not familiar with Oakshott, here are a few hints and tips to help you navigate our site more easily. If you don't find the answer to your question here, please get in touch.
Shop in your own currency - NEW
You can now use our selector to see product prices and select the currency that you'd like to be billed in. This means that the price you see is the price you pay ie no exchange charges are applied. The currency you choose will be stored for the next time you visit.
Our product prices are shown both with and without VAT (sales tax). VAT is not charged on shipments to countries outside the EU eg US, Canada, Australia, New Zealand, Switzerland etc.
VAT is charged at the current UK rate (20%) and is automatically applied to all shipments to countries within the European Union (EU).
When will my order be delivered?
We aim to dispatch orders received within 1-2 full working days of receipt and we ship daily worldwide. Normal services are shown on the Delivery & Returns page and on every product page. Customers are often surprised at how quickly their order is delivered!
What is the cost of shipping?
Our charges for packaging and shipping are shown on the Delivery & Returns page and on every product page.
What are ‘shot’ cottons?
Each colourway is achieved by selecting a base colour warp and marrying it with a complementary or contrasting weft thread. This produces our trademark ‘shot’ effect, when the colour appears to shimmer and change depending on how the light falls. They appear to have depth and movement.
Many of our collections - Grayshott, Lakes, Lipari, Ruby Reds, Scandinavia and Sorbet - combine a single warp shade with a rainbow of weft threads. This ensures that the colours mix, match and tone happily together, so you need have no worries about colour combining.
How should I care for the fabrics - before, during and after sewing?
We use the best quality reactive dyes which provide the best fastness to light, rubbing and especially to washing. This however cannot be guaranteed and as many quilts are future heritage projects, we recommend dry cleaning. Our fabrics are soft finished with steam after production and most quilters do not prewash them. If prewashing is preferred, then only by hand in clean water at 30C, please.
Our fabrics are pure finished ie they don’t contain binders / wax / starch etc. The handle will therefore change very little when the fabric is washed. They may however fray slightly more than ‘finished’ fabrics and to minimise this, we recommend overlocking cut edges prior to washing. Do not machine wash and do not tumble dry. Dark and light colours should be washed separately. Avoid optical whiteners and chlorine based cleaning products. Gently towel dry and iron whilst damp. Allow for a shrinkage of 3-5%.